Stygian Exotics
Joined on Jan 20, 2021
222 Followers
Joined on Jan 20, 2021
222 Followers
Ratings
View Details
Christen K Jacques
Ann Arbor, MI, USA
Venmo, Zelle, CashApp, Cash
Regional Shipping
Badges
Followed
Gained 100 followers on their store profile
Established
Rated 25 times as a seller in a transaction
Trending
Liked 25 times on a single ad
About
I've been working with snakes for well over 2 decades now, and I bring with me a willingness to learn, to educate, and to assist with the decision when it comes to adding a new snake to your family or breeding project. My interests tend to focus on the lesser kept/studied species in the hobby.
I maintain a mailing list for the species I breed, and any available babies go there first, before they end up posted to the general public. You can find it on my Linktree, Facebook or Instagram profiles.
Please feel free to ask me for more photos, information, or post-sale support. I'm happy to be helpful and will always be 100% transparent about my CBB babies. Follow my Instagram/Facebook pages to see what I'm working on! I'm a lifelong hobbyist who is here for the animals first. What you see is what you will receive - healthy, thriving animals.
Store Policy
SHIPPING POLICY:
- I ship priority overnight, FedEx hub to hub, no exceptions. My preferred shipment days are Monday-Tuesday. I do not ship Thursdays-Fridays. Daytime highs have to be 40+ in order for it to be safe to ship, as per standard shipping guidelines. I will hold your animal until the weather is safe.
- I drop off my shipments in the evening the day we agreed for me to ship on. If I say I'm going to ship on Tuesday, the box will be packed up and shipped out that evening.
- You will receive your tracking number sometime between noon and 4pm on the day I agreed to ship. I don't buy labels in advance in case of weather or other unforeseen circumstances arise that would delay shipments going out.
- Shipping will only happen after payment has been received and cleared in full, including shipping costs.
- Once the animal is dropped off at a FedEx facility, I am no longer responsible for how FedEx handles the shipping process. Please be patient and understand that most delays resolve themselves and the animals are normally perfectly fine. That being said, I do have a live arrival guarantee outlined below.
LIVE ARRIVAL GUARANTEE:
- You must pick up your animal within 4 hours of its arrival at your FedEx hub or our live arrival guarantee is void.
- Claims must be addressed immediately and clear proof must be provided.
- If you were to receive a DOA, and you have provided photo and video proof of the death of the animal, we will discuss compensation. I'm happy to replace or refund, so long as 1) you were not late picking up the animal and 2) proof has been clearly provided.
HEALTH GUARANTEE:
- CBB animals: I offer a 7-day health guarantee from time of arrival in case of a sudden, unexplained death. Health issues must be addressed as soon as they are noticed, and clear proof must be provided. I am not responsible for improper husbandry, neglect or accidental injuries while they are no longer in my care.
- If the CBB animal you purchased from me dies, and it is outside of my 7-day guarantee, I will require a timely necropsy to offer reimbursement. If the necropsy shows that the condition existed before you received the animal, I will refund the cost of the necropsy AND the animal, or offer a replacement. This does not apply to animals you have had for 8+ weeks, or wild caught animals.
- WILD CAUGHT animals do not have a health guarantee beyond live arrival. Buying wild caught animals means that you accept the responsibility of establishing them in captivity and assume all risks involved, including the potential for parasites, lumps/bumps, old wounds, possible age complications, etc. Any noticed health concerns about wild caught animals will be disclosed.
PAYMENT PLANS:
- A 30% deposit is required to hold an animal on a payment plan. It should be completed in 30 days unless we have discussed a longer timeline.
- I do not issue refunds on payments sent. If the buyer backs out, the amount paid will not be refunded. That amount will instead be held as a credit that can be applied to another animal. This credit will expire after 12 months.
- 100% of payments received will be refunded without question if *I* have to cancel the order or there is an unforeseen complication with the animal.
I reserve the right to refuse the sale of any animal to any individual.
Please reach out with any additional questions or concerns. I will always put the animals first. Customer satisfaction and support is my specialty. I am not a big box store, or a huge reseller. I am a hobbyist and I will always be happy to discuss any of the details listed with you. I can and will provide more photos if requested. You are also welcome to browse my Instagram to see the quality of the animals I am providing.
MorphMarket's Default Store Policy
specifies any terms which have not been overridden by this Seller's stated policy.
Testimonials
“Very big on communication and even sends bunch of information to help educate better! Perfect snake. Great packing.”
wigglynoodles
“Stygian Exotics is one of the best in the business. I have purchased several animals from her, and they are always exactly as advertised and in beautiful condition. She goes above and beyond with her shipping packaging.”
the_serpentry
“Hands down one of the best breeders around, and one of the best experiences I’ve ever had. I’m thrilled to have this gorgeous girl from Christen and I will shout from the rooftops how awesome Stygian Exotics is to anyone who will listen!”
emeraldsongbird
“Snake arrived healthy and happy as did the viper boa that I ordered too! Love, love, love both snakes a ton. Seller was amazing at communication and was a great source of info on does and don’t. I highly recommend them! Will do business again!”
maevedemon
“Excellent seller! Held the animal until weather cooperated. Perfect packing. Snake is gorgeous, exactly as described for color, size, and temperament. Seller offers future support, obviously cares about her snakes.”
dlenaruth
Community Posts
Listings
5 Sand Boas
2 Rat Snakes
